Privacy Policy

Introduction
We’re super glad you’re using our services! Protecting your personal data is really important to us. You can browse and use our website without giving personal info, but some features (like server orders or support) need data to function. If we need your personal info, we’ll only use it responsibly and, when required, with your consent.

We follow the GDPR and other applicable privacy laws. This policy explains what data we collect, how we use it, and your rights.

1. Definitions

• Personal data: Any info that identifies you directly or indirectly (name, email, IP, etc.).

• Data subject: That’s you—the person whose data is collected.

• Processing: Anything done with personal data—collecting, storing, using, deleting, etc.

• Controller: The person or entity who decides how and why your data is processed (here, us).

• Processor: A person or service acting on our behalf to handle data (e.g., Stripe, PayPal).

• Consent: Your clear agreement to let us process your data.

2. Cookies

We use cookies to make your experience smoother (like keeping you logged in, saving cart items, or showing relevant content).

You can block cookies in your browser settings, but some parts of the site may not work fully if you do.

3. Collection of General Data

We collect non-identifiable info automatically to improve our services. This includes:

• Browser type and version

• Operating system

• Pages visited and referring sites

• Date/time of visit

• IP address

This data is anonymous and helps us analyze traffic, optimize the website, and protect against attacks.

4. Registration & Account Data

When you register for a server or our services, we collect data you provide (email, username, payment info).

We store your registration info to:

• Manage your account and server orders

• Provide customer support

• Prevent fraud

You can update or delete your account info anytime.

5. Contact via Website

If you contact us via email or contact form, we store your message and contact info only to respond. We won’t share this info with anyone.

6. Routine Data Retention

We keep personal data only as long as needed to provide our services or comply with legal obligations. After that, it’s deleted or anonymized.

7. Your Rights

You have rights under GDPR/CCPA:

• Access: See what personal data we have about you.

• Correction: Update incorrect info.

• Deletion: Ask us to erase your data.

• Restriction: Limit how your data is used.

• Data portability: Download your data in a standard format.

• Object: Opt out of certain data use, including marketing.

• Withdraw consent: Revoke consent at any time.

To exercise any of these, contact us via our website or email.

8. Third-Party Services

We use third-party services for payments, analytics, and advertising:

Payment Processors:

• PayPal and Stripe process payments securely. Your info is sent to them for transactions only.

Analytics & Ads:

• Google Analytics (with anonymization) to improve the site.

• Google AdSense/AdWords for ads.

• Social Media: Instagram, Twitter, YouTube components may share data with those platforms if you interact with them.

You can opt out of cookies or personalized ads via your browser or the platforms’ settings.

9. Legal Basis for Processing

• Consent (you agree to data use)

• Contractual necessity (processing your orders or accounts)

• Legal obligations (tax or regulatory requirements)

• Legitimate interests (improving our services, preventing abuse)

10. Automated Decision-Making

We do not use automated decision-making or profiling to affect you legally or financially.

11. Security & CPU Use

We take technical and organizational measures to protect your data. By using our servers, you agree not to abuse CPU or resources. Any exploitative or malicious use may result in suspension.

12. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted on our website.

Contact:
Email: uncoverclimatix@duck.com
Website: www.copper.zone.id / Panel: www.copperhost.zone.id